Company Profile
Staff Profile

 

Company Overview
Goal & Commitment
Solution
Strategic Partner
Seito® Customers and Support

 

Based in Hong Kong, Seito Systems Limited (Seito) develops and markets Point-of-Sale (POS) solutions in the area of hospitality, food service, retail and karaoke industries. Since 1991, we dedicated in the POS system application and we are now the industry leader with our Seito Food & Beverage Management System (SEITO®). We took the lead to make research, thorough investigations and subsequent discussions with customers to analyze their requirements and provide the most suitable solutions to them. SEITO® is therefore enthusiastically received in the marketplace.

Customer focus and satisfaction is our spirit. Our primary objective is to continuously provide the industries with quality management and the most up-to-date advanced technology so as to equip them with excellent competitive tools to maximize their productivity, efficiency and returns.

In our quest to become true partners with our customers, we offer our expertise to assist customers in determining the solutions best suit their needs. We commit to the support and continuing improvement for SEITO® and using our solution, our customers can count on smooth and effective operation from time to time.

Seito® POS Solutions are our pioneer products and suitable for various hospitality and food service operations. We serve customer who operates fine-dining restaurant, Chinese restaurant, quick service restaurant chain, food court, hotel, karaoke, club house and supermarket etc. We have provided POS solutions to some of the most successful companies in hospitality industries including Cafe de Coral Fast Food Group and Tao Heung Seafood Chinese Restaurant Group which are famous hospitality chains in Hong Kong.

Apart from excellent software solution, high quality, reliable hardware is also essential to a good POS system. We are working closely with IBM and other renowned hardware vendors such as Samsung, Wincor Nixdorf, NCR and Flytech. Since 1994, we have been appointed as IBM POS Business Partner. With the suitable and high quality hardware like Touch Screen POS terminal and POS printers, Seito® POS System solution is more dependable and perfect. Seito® is therefore a definite choice of POS Management System.

For the past decade, we have been serving more than 2,500 customers in over 10 countries or regions including Hong Kong, China, USA, Japan, Taiwan, Canada, Macau, Singapore, Philippines, Thailand, Malaysia and Vietnam etc. Now, there are over 30,000 sets of computers or POS terminals running Seito®.

Our Seito® POS solution has won the confidence of our customers because of our superb performance and more importantly, the impeccable after-sales service and technical backup they have come to expect.

We are committed to a long-term partnership with our customers, providing all aspects of system planning, installation, training and on-going maintenance services. In Hong Kong, we have direct sales team, project team, R&D team and service team to fully support our customers locally. In other regions, we have either our branches or authorized dealers and partners to provide valuable services and supports to our customers more directly and efficiently.


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We will periodically issue success stories of Seito Customers called “Food, Technology & Beverage” to introduce special topics about them.

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