PRIVACY POLICY STATEMENT
Seito Systems Limited (“Seito”, “we,” “us”) recognise our responsibilities under the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) (“PDPO”) and are committed to protecting the privacy, confidentiality and security of the personal data collected by us.
By using our website, mobile application, or providing personal data to us through any other means, your continued use or relationship with us will be deemed as your acceptance and consent to this Privacy Policy Statement, subject to amendments made from time to time.
Please note that if you fail to provide certain categories of mandatory personal data at the time of collection, we may be unable to fulfill your requests, process your applications or registrations, or provide you with the information, products, or services you seek.
If you have any inquiries regarding this Privacy Policy Statement or the use of your personal data, please contact us using the communication channels provided below.
Purpose
We may collect various personal data from you, including but not limited to your name, mailing address, telephone number, email address, and date of birth. This information may be used and retained by us for the following purposes:
- Processing your applications and registrations for our services.
- Providing you with our services and managing your account.
- Handling and addressing inquiries, complaints, or feedback.
- Managing, operating, maintaining, and improving the services we provide.
- Marketing our products and services.
- Conducting research and statistical analysis to enhance our services and for marketing and promotional purposes.
- Preventing and detecting crime.
- Complying with legal and regulatory obligations imposed by governmental authorities in Hong Kong.
Direct Marketing
We may use your personal data, including your name, mobile phone number, email address, and other information, to engage in direct marketing activities related to health and beauty products and services. We will only engage in direct marketing if you have provided your consent (which may include an indication of no objection) and have not subsequently opted out.
If your personal data is used for direct marketing, we may share it with third-party service providers who are contractually bound to protect your personal data against unauthorized access, processing, erasure, and use.
Transfers of Your Personal Data
We may disclose and transfer your personal data (within or outside of Hong Kong) to the following parties:
- Contractors, agents, or service providers who assist us in administrative, data processing, research and marketing, financial, IT, telecommunications, payment, delivery, professional, after-sale, or other services, as required for the purposes stated above.
- Our service partners who facilitate the provision of services to you.
- Other members of the Group, where necessary and appropriate.
- Third-party service providers if you choose to use or receive services from them.
- Governmental, legal, or regulatory authorities to fulfill our legal obligations.
- Actual or proposed assignees, transferees, or successors of our rights in respect of your personal data, in connection with a merger, sale, or transfer (of assets or shares).
- Other parties notified to you at the time of personal data collection.
We may share aggregate data (which does not identify you personally) with third parties for various purposes, such as marketing and advertising. Such data is used to better understand customer needs and enhance our products and services.
In certain circumstances, it may be necessary and prudent for us to transfer personal data and/or data to members of the Group or service providers located outside of Hong Kong. This may occur if our servers, suppliers, and/or service providers are based overseas or if you use our services while abroad. We will take steps to ensure that such overseas third parties handle your personal data in accordance with this Privacy Policy Statement, maintaining strict confidentiality and data protection obligations.
Information Security
We will take reasonable steps to ensure the security of your personal data and prevent unauthorized or accidental access, erasure, or use. Only authorized personnel will have access to your personal data.
However, it is important to note that no system is entirely impenetrable, and the security of information transmitted over the internet cannot be guaranteed. Consequently, we cannot guarantee the security of any information you transmit to us or receive from us online. To the extent permitted by law, we shall not be held liable for any security breach, inadvertent loss, or disclosure of personal data transmitted to our website or mobile application.
Data Retention
Your personal data will be retained for a reasonable period necessary to fulfill the purposes of its collection. Afterward, it will be securely destroyed unless retention is required to comply with legal, regulatory, accounting requirements, or to protect our interests.
Use of Cookies
We employ the use of cookies on our website and mobile application. Cookies are data files stored on your device to ensure the proper functioning of websites and mobile applications. These files record your visit, allowing tracking and customization of your preferences and settings. Information collected through cookies helps compile general statistics regarding website or mobile application usage, enabling us to tailor them for improved usability and user-friendliness. No personal data will be collected through cookies unless explicitly provided by you. You may modify your device settings to refuse cookies. However, doing so may restrict certain functions or features of our website or mobile application.
Third Party Merchants
Our website/mobile application may host online stores or services operated by third-party merchants. If you choose to use, order, or receive services/products from these merchants, please be aware that any personal data you provide to them is beyond our control and not covered by our protection measures.
Links to Third Party Websites
This Privacy Policy Statement applies to our website and mobile application. However, our website/mobile application may contain links to third-party websites that may collect your personal data. The collection and use of personal data by these third-party websites are beyond our control and are subject to their respective privacy policies. We disclaim any responsibility for the privacy policies of such third-party websites.
Information of Children
We do not knowingly collect information from children under the age of 16. Children should not submit any personal data to us without the consent of a parent or guardian. However, this Privacy Policy Statement applies to all users of our website/mobile application, regardless of age. If a child has provided personal data without parental consent, the parent or guardian should contact us to request removal of the information.
Personal Data Access and Correction
Under the PDPO, you have the following rights:
- Check whether we hold any of your personal data.
- Access your personal data held by us.
- Ascertain the types of personal data held by us.
- Request correction of inaccurate personal data.
- Understand our policies and practices relating to personal data.
- Opt out of receiving direct marketing materials at any time.
All requests for data access or correction should be directed to us by info@seitopos.com
We may request specific details to verify your identity as the individual to whom the personal data relates.
Update of Privacy Policy Statement
We reserve the right to amend or update this Privacy Policy Statement at our sole discretion.
